Delivery & Shipment
Thank you for visiting and shopping at COÉGA Sunwear. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time and fees
All orders are usually processed within the stipulated time frame below, except for certain unique products whereby the shipping time is different and the exact shipping information will be mentioned on the product page. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be occasionally delayed by a few days. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
For information on our delivery fees and timings please refer to the below.
UAE Addresses (Saturday–Thursday):
- Delivery Time: Up to 3 working days
- Cut-off Time: 2:00 PM (UAE Time = GMT +4)
- Fees: Calculated at checkout
- Free Shipping on orders over AED 300
KSA, Oman, Kuwait & Qatar Addresses (Saturday–Thursday):
- Delivery Time: Up to 5 working days
- Cut-off Time: 2:00 PM (UAE Time = GMT +4)
- Fees: Calculated at checkout
- Free Shipping on orders over AED 500
Bahrain Addresses (Saturday–Thursday):
- Delivery Time: Up to 5 working days
- Cut-off Time: 2:00 PM (UAE Time = GMT +4)
- Fees: Calculated at checkout
- Free Shipping on orders over AED 500
International Addresses (Saturday–Thursday):
- Delivery Time: Up to 7 working days
- Cut-off Time: 2:00 PM (UAE Time = GMT +4)
- Shipping Fees: Paid by the customer and calculated at checkout.
* Delivery times are there as a guideline and we will do our very best to get your order with you in those times. These delivery times are not applicable for certain unique products on the website, for which the exact shipping information will be mentioned on that particular product's page.
** Orders placed outside of our ordinary working hours (Monday - Saturday) after the cut-off time and/or on any UAE public holiday will be deemed placed on the first UAE working day following the date on which the order was submitted.
Shipping Terms
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
COEGA Sunwear will not deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
We ship worldwide.
Payment Terms
We accept all major debit cards & credit cards at checkout.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties and Taxes
COEGA Sunwear is not responsible for any duties, customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Support
For any more help or information, please contact us via Customer Support section on the website or email us at shop@coegawear.com.